Frequently Asked Questions

Frequently Asked Questions

Experience + Explore

We know you have questions…here are some answers to the most frequently asked questions we get!

General

You can give us a call at (619) 233-8687 during our business hours.

Business hours are Monday – Sunday: 7 AM PST – 10 PM PST.

Signature Tours

Our tours range between 2.5 – 3 hours long.

You will be walking several blocks at a time, and stop to rest at local venues before continuing on the tour.  The total amount of walking should not exceed 1 mile.

Food and drink samples are included in the cost.  It’s a pre-set menu and additional items may be purchased.  Please notify your guide if you would like to order something else to ensure we get the order in as soon as possible to stay on track of time.

Gratuity for your guide is not included, but very much appreciated.  We suggest a standard of 15 – 20% gratuity for each guest.

While we try to accommodate restrictions as best as possible, we may not be able to accommodate all restrictions.  Please notify us before your tour of any allergies you have.

We suggest smart casual (think first date).  Please do not wear beachwear or offensive graphics. You will be walking so wear comfortable shoes.

You may make modifications or cancel up to 24 hours before the start of your tour.

Please call our office at (619) 233-8687 to notify our team about your arrival time.  In the event that you are not in attendance at the start of the tour, your guide will contact you and coordinate the best location for you to meet the group.

All of our tours need to be purchased in advance online or over the phone.  We cannot add guests at the tour start time.

Private Tours

All of our tours can be booked for private groups.

We require a minimum of 10 guests to book a private tour.

The price stays the same for each guest, but we add an automatic 20% Service Charge to all private bookings that covers guide gratuity, service fees and taxes.

We can accommodate private tours most days/times of the week, subject to restaurant availability.  Call us to discuss the options!

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Connect with us today and we’ll show you why our tours are the best way to see the city!